Front Counter Coordinator

Front Counter Coordinator

  • Full Time
  • Nappanee
  • This position has been filled

Website Boys & Girls Clubs of Elkhart County

Great Futures Start Here

Job description

Looking to make a difference, impact local youth, and have the best job? Looking for more than a career? Surround yourself with dreamers, innovators, artists and competitors who are committed to inspiring and empower young people who need us most. Boys & Girls Clubs of Elkhart County are hiring great people! The most important job you’ll ever do, STARTS HERE!

  • Competitive Wages
  • Opportunity for up to a 3% performance-based rate increase at 90 days.
  • Earn Holiday Pay and Paid Time Off with NO waiting Period for qualifying positions
  • Employer Contribution toward Medical, Dental, Vision, Life Insurance, Short & Long-Term Disability Insurance for qualifying positions
  • Opportunity to participate in a retirement fund with employer match
  • No enrollment fee into a Club or KidsCare program and no weekly fee during the school year for KidsCare program for qualifying dependents
  • Employee Educational Scholarships
  • Career Advancement Opportunities


Hours: 11:00 pm – 8:00 pm (hours may vary over summer session and school closures)


Greet members in a friendly, welcoming manner while ensuring all members check in. Greet all parents and visitors in a friendly and welcoming manner. Provide programming and youth development support to site staff and clerical support for grant programming at the site.


  • Reliable transportation, safe driving record, driver license, and automobile insurance required
  • Position may require standing/sitting for extended periods of time, dexterity of hands and fingers to operate office equipment, reaching overhead, above the shoulders and horizontally, bending at the waist; seeing to review and analyze reports, documents or other reports; hearing and speaking to communicate and provide information to others; speaking to be heard before groups of people; position may require to lift, carry, pull or otherwise move objects between 10-20 pounds
  • Pre-employment drug screening, background, reference and driver’s record checks are required.


  • Maintain the health and safety of all children in assigned area by assuring that members understand and follow the behavioral expectations, that the area is well lit, ventilated and clean, that the area is kept free from hazards, that equipment is in good condition, that strangers are greeted at the entrance to the area and that there is an understanding of and readiness to implement emergency procedures.
  • Ensure that members’ self-esteem is maintained or enhanced by use of the Youth Development Strategy. This is accomplished by, among other things, smiling, calling members by their names and greeting them warmly.
  • Ensure the safety of the Club by keeping non-member and suspended children and unknown or barred visitors & adults from passing the front counter into the Club without proper escort. This is also to be accomplished in a friendly but firm manner.
  • Handle members’ belongings and Club funds per procedures.
  • Answer telephones in a warm, professional manner. Take messages as instructed, assist members with use of phones per procedure.
  • Provide a culture where members respect and seek advice from staff regarding problems in or outside of the Club.
  • Create an on-going message in all interactions that members need to make appropriate choices about their educational, personal, physical, emotional and spiritual needs.
  • Assure that members are held accountable for their behavior.
  • Continually model and teach character, morals and ethics.
  • Act as an advocate of our members and the Club, both inside and outside the Club.
  • Perform administrative tasks, such as filling out reports, forms, etc. as assigned